Booking request management
We handle booking enquiries with efficiency and care, ensuring every guest inquiry is promptly responded to and every stay is perfectly coordinated.
From enquiries to check in, we take care of:
• Guest screening and ID verification
• Handle pre-booking Inquiries
• Pre-arrival communication including personalized messages with check-in details and house rules
Quality is key
Booking request management directly impacts guest satisfaction, your search rankings and the overall quality metric which is a key to achieving “super host” status.
At enaservus, we understand the importance of communicating quickly and providing clear instructions for a smooth, easy and stress free check in. As we get to know our guest through our personalised services we can help to avoid any potential issues.